Privacy Policy

Last updated: Jan. 16th, 2025

The Projecttutor.com privacy policy shows that why your shared data is essential and how it is used for obtaining our services when you contact us through our website (projecttutor.com). You can also get in touch with us in other ways like marketing, sales, or other purposes.
You need to read this privacy policy carefully before you use our services because it explains in detail our rules and how we do things. Please read each part carefully to learn about your privacy rights and options as a user of our service. If you disagree with our policy or practice, kindly do not use our services. On the other hand, if you agree and want to use our services but have questions or concerns, you can reach us at projecttutor.com
The information we gather:

 

Personal Information Given by the User: As a user, you give us information after signing up, get information about our products or services, take part in events connected to our products or services, or get in touch with us in some other way. The following is some of the personal information you give us:

·         First and last name

·         Usernames of registered users

·         Email address

·         Account password

·         Phone number

·         Gender

·         Date of Birth

·         Testimonials

·         Order information

·         Information about your education, job, and skills

·         Any extra files you have uploaded to our website.

Please keep in mind that all the information you give when you register must be correct, full, and true. If you change or add to your sensitive information, you must let us know ahead of time.

 

Sensitive Information: Please keep in mind that we do not manage confidential data or allow such behaviour.

Social Media Login Data: You can sign up for our site using the social media accounts you already have, like Google, Facebook, and others. We will get your profile information from the social media site you choose, no matter what website you use. Each social media platform gives us a different kind of knowledge. Even so, it usually has your name and contact information or data you intend to share on that social media site. We access that data for reasons spelt out in our policy description. This is to let you know that we cannot control or be held responsible for how other social media platforms handle your personal information. All of our users should read the privacy policies of the social media sites they use to find out how their information is gathered, used, and shared online, as well as how to change their privacy settings on different websites and apps.

Automated Data Acquisition: After you sign in to our website to use our services, we automatically collect data about you. While personal information like your name and contact information is not shared, technical details about the device and how it is used may be, such as the IP address, country, location, Cookie ID, language preferences, browser and device information, referring URLs, data on your usage of our products and services. This kind of data is mostly gathered to keep our services safe and running smoothly, but it is also used for other things, like internal analytics and reports. Our website needs cookies and other tools to gather information, just like many other companies.

Payment Details: When you place an order, we use a third-party payment provider. The payment processor takes care of your payment, which we accept, use, and handle in line with our privacy policy.

How your information is processed

Your information is used by our website for different reasons, which rely on how you use our services. The following are some of the cases:

·         Your information is used to make, verify, and control your user account. That way, you can sign up for an account, join in whenever you need to, and keep it going.

·         Data is used to make services that users ask for easier to provide. We may use the information you give us to provide the services you've asked for and to keep track of your orders.

·         Your request is processed with the help of data you share for comments and explanation of using our services and products.

·         We may use your information to answer the questions you have asked and fix any problems you might have while using the services you have asked for.

·         Your data is also used to send administrative information on our goods, modifications and updates to our terms and policies, and other important news.

·         We can use the data for marketing reasons to send or set up marketing and promotional communications, but only if that is what you want. You can stop getting our marketing updates whenever you want.

·         We use it for keeping an eye out for and stopping scams.

·         We may use the information you give us to figure out which of our marketing campaigns work best for you and to improve future efforts.

·         We may use the information you give us to look out for your best interests and keep you safe from harm.

·         We may use your information to keep records during a court case so that we can show what happened, such as when we are bringing claims, defending claims, or establishing claims. This is in our legitimate interest.

·         If you contact us by email, robot, or contact form, we may use the information you give us to answer you.

·         We may remove personal information, group information, or make information anonymous that we collect through our services and website so that it can't be linked to your name or email address. Please keep in mind that we may use information that has been anonymised or grouped together for research and marketing reasons, and share this data with others if we choose to.

·         We are always working to make our website better so that you are more interested in our goods and services and in the analytics. We may look at and keep an eye on the information you give us when you sign up, as well as cookies and usage data to find out things like when and how long you visited last time, what device you used, where you are, and other information that is important to how you use the website and how much traffic it gets.

·         We may use your information for analytics to figure out how engaged our customers are and what features they need to make their experience better. We may also use this information to come up with useful features that will make our services run more smoothly.

·         We might also use outside services that are compatible to run polls and surveys, and you do not have to answer them. We may also use the information you give us and the cookies you accept to make ads more relevant to you based on the searches you have already done. You don't have to answer them, though, and you can unsubscribe at any time.

·         We may use user data, such as communications, to handle any kind of disagreement or complaint about the website.

·         We may process payment information as long as it is in line with the laws that govern accounts and finance. We may also use information from the platform about legal issues brought up by you or another person or group in order to defend ourselves and/or establish our legal rights.

Your personal data is shared with:

The personal data of people who use our website is not given, sold, or shared with anyone else. That does not include, though, the outside companies we hire to run our website and offer you our online services and goods. Also, make sure that these kinds of partnerships only happen if everyone agrees not to share, sell, or give away the customer information they get from us. We may give your information to the following groups:

To handle personal information, keep the website running smoothly, and make sure it meets all of your needs, we work with subcontractors like hosting service providers, technicians, IT specialists, website service providers, claim adjusters, advertising and marketing specialists, accounting and bookkeeping offices, and legal advisors. Make sure that all of the subcontractors follow the directions in our contract when they work and process information.

Advertising agencies and third parties may use certain data to choose which ads to show based on information in cookies and other online identifiers that contain personal data.

When you pay for our services, we'll give our payment bridges information about your payment.

We may share some information as allowed by law and this Privacy Policy in the following situations:

·         Responding to customer service requests

·         Responding to claims that we violated the rights of a third party 

·         Enforcing our privacy policy or any other contract that includes looking into possible violations

·         To follow the rules set by the law

·         For safety of rights and protection of our company, its workers, agents, users, and the public, we may work with and share information with other organisations or companies to fight scams, malware, and other similar issues.

By giving us your personal information and agreeing to our privacy policy, you give us permission to move and process that information for the reasons explained in this policy. 

Legal bases for data processing

The only way we use your data is based on how you use our website and goods, as we've already said. For each situation, we might use and process your information based on one or more of the laws below.

You give your permission for processing to happen. We will not use your information for a certain reason until you give us permission to do so. You can also change your mind by reaching us at contact@projecttutor.com.

·         Processing is done to make our services longer, as our Terms and Conditions say. Your information will be used to make sure we keep our end of the deal by giving you the services you paid for.
Processing is needed to protect valid interests, but they shouldn't come before your basic rights and interests. Here are some valid interests:

·         Promoting a website on social media, in the media, and through affiliates, such as bloggers and influencers.

·         Adhering to accounting and financial rules

·         Evaluating the company's business effectiveness by looking at website traffic and financial performance indicators

·         Experts' checking and preventing fraud to protect personal data and make the user experience better

·         Adhering to legal obligations when needed to work with regulatory and law enforcement bodies, defend and exercise legal rights, or share information in cases where we are involved

You will always be told about the laws that are being followed when processing your personal data based on a certain legal reason. Additionally, we will let you know if we are unable to do it in line with the requirements of the relevant laws.

Please know that we will only process your information when the law says we have to, but only with your permission and to offer our services or protection of your rights and follow the law.

Relevant data use legislation of different countries

For users in the EU or UK

We have to clarify under the General Data Protection Regulation (GDPR) that why we need your data. We opt for several legal bases to manage EU and UK data and some of them are as follows:

 

 

·         Consent

·         How contracts are executed

·         Real, valid interests

·         Legal obligation

 

The GDPR offers individuals information on basic rights in several areas including consent withdrawal.

·         GDPR Articles 12–14 provide the right to know. It is your right to know how your data is collected or used.

·         Article 15 of the GDPR grants data access. You can view and request copies.

·         Right to correct (Article 16 of the GDPR): You can request data updating and correction.

·         The “Forgotten right” or “Erasure right” (Article 17) allows you to ask for data deletion. This is not a legal right and may vary based on the law.

·         Data portability right (GDPR, Article 20): You can request that your data be transferred. Information should be computerized.

·         Right to control processing (Article 18): You can delete or restrict data use.

·         Right to withdraw permission (Article 7 of the GDPR): You can remove cookie processing consent at any time.

·         Objection right (GDPR, Article 21) lets you refuse data handling.

·         The GDPR allows you to object to automated processing under Article 22. You can refuse automatic decision-making or profiling.

Collecting personal data without authorization carries a 2 million EUR fine or 2% of the company's income from the year before. This applies to the EU and UK. Repeat offenders face double penalties.
If you want to use these rights, contact us directly. As long as we obey data security rules, we will consider and act on your request quickly.

For users in Canada

Canadian users, please note that we will only process your information with your permission. Remember that you can remove your content anytime.
Some laws allow us to process your data without your consent. Such as:

·         If we cannot obtain permission for a personal collection.

·         If the collection is needed to evaluate, negotiate, and settle an insurance witness statement claim.

·         Permission to collect and use data would likely reduce its availability and accuracy.

·         It is acceptable to collect data to investigate a contract breach, Canadian law infringement, or state infraction.

·         If it was made for work or company and the collection matches the purpose.

·         If the collection is only used for art, news, or literature

·         The guidelines mandate public data accessibility.

(PIPEDA) protects your private data. It governs how corporations manage user data. We value PIPEDA compliance. This involves being responsible, gaining permission, verifying the information, protecting it, not collecting too much, being open, allowing people see it, restricting its use, sharing it, and storing it, and asking whether the law is being followed.
(RSC, 1985, c. P-21) The Privacy Act allows how the federal government collects or uses public as well as employee personal data. Anyone in Canada or abroad can seek the federal government for access to and changes to their data under the Act. The laws preserve privacy and provide people access to their data.
Canadian anti-spam legislation (CASL) regulates spam and other internet risks. This company's employees send bogus emails, change data transmissions, and use misleading marketing.
PIPEDA and CASL allow people to be penalised up to CAD 100,000 for illegally gathering data.

For users in the USA

California residents' privacy rights

California residents can request information from us once a year for free as granted by the "Shine the Light" provision of California Civil Code Section 1798.83. We provided business-related personal information and the names and addresses of everyone we shared data with the year before. Californians can submit similar requests using the information provided. If you utilised our services under 18, you could write to us to remove unwanted recordings or public posts. Contact our team immediately and include your signup email and evidence of California residency. We pledge to keep your information private on our services. Note that data will not be completely wiped from our systems for legal, safety, and other legal reasons.

Privacy warning of CCPA

CCPA defines "resident" like:

·         Temporary visitors to California

·         Any Californian temporarily out of the state. If either description applies, follow personal data laws about your rights and duties.

Rights under the CCPA

Californians have the following privacy protections under the CCPA:
The right of being informed before cancellation of data is granted and to know why the data is gathered or what kind of information it needs.

·         Right to request: You can ask us how we gather, utilise, sell, distribute, and disclose business information.

·         Right to say no or opt out of having your personal information auctioned. Note that we do not share your information.

·         Right to delete: You can request to remove your data. If you agree, we will delete your records until something unusual happens. Our network providers will be instructed to comply.

We may not grant your request if we need your information for the following reasons:

·         To complete the sale, deliver the services you requested, organise our professional relationship, or fulfil our contract.

·         Use information exclusively for its intended purpose and in a sensible way to protect it.

·         To repair unintended flaws or debug products from detection

·         Use free speech to safeguard another customer's free speech or legal rights

(Cal. Penal Code Section 1546 et seq.) allows for private electronic communication.

·         Why Permitting peer-reviewed or public historical, statistical, and scientific study for the welfare while following ethical and privacy regulations where eliminating data may substantially hinder its success.

·         Allowing just internal usage that match your expectations based on your relationship with our staff.

·         Legal requirements prevent unfair treatment. People cannot treat you differently when you buy.

Rights can also be used in these situations:

·         Not providing goods or services

·         Offering low-quality goods or services

·         Change prices, discounts, or rules

·         Promises a different level of service

·         Fixing incorrect personal information when requested.

·         Our data will be updated if you accept the request.

·         Limiting private data use and sharing.

·         Please note that we do not disclose private info.

Exercising the CCPA Data Protection Rights

California residents can use CCPs. Simply email us using the information in the last column. If you may request on behalf of a consumer, you should have a copy of their written consent.

We will verify your name against our system when we receive your request. To confirm, we will ask you questions or request information that matches what you provided. The phone number or email address we already have may be requested. We may use a different technique to validate your permission with identity for requesting. We may ask for safety or fraud prevention data if you are unable to confirm your information. All extra details will be removed after verification.

US Penalties

CCPA (California Consumer Privacy Act)

Each CCPA violation can result in a $7,500 fine. Intentional rulebreakers will be fined $2,500 each offence. Someone who unintentionally breaks the rules has 30 days to fix it. They can demand $100 in statutory or real damages, but no more than $750 per consumer each incident. Their reward for breaking security is this.

VCDPA (Virginia Consumer Data Protection Act)

Attorney General will act on behalf of the Commonwealth after 30 days of the "cure period," if our processor breaks the VCDPA forms or the professor doesn't follow a written statement. He or she will request a court order to stop VCDPA violations and a $7,500 civil fine.

CPA (Colorado Privacy Act)

Dishonest commercial activities violate the CCPA. Each breach of the CPA carries a $20,000 fine.

UCPA (Utah Consumer Privacy Act)

Attorney General oversees UNPA implementation. Lawbreakers must be notified in writing and given 30 days to address the issues. For unfixed offences, they can sue the buyer for damages and $7,500 civil penalty. Local privacy rules are invalid because of their stature, even though there is no private right of action.

For users in New Zealand

HDCA or Harmful Digital Communication Act

It combats cyberbullying and abuse online. It also argues digital contact should not:

·         Disclose private info

·         Be incomprehensible or rude

·         Be incredibly inappropriate

·         Use to bother people

·         Lie about someone

·         Make someone distrust you

·         Tell someone to intentionally send damaging remarks

·         Order someone to hurt another

·         Be used to degrade people's skin colour, race, religion, ethnicity, gender, disability, or sexual orientation.

Users can file claims against alleged infractions with the appropriate legislative authority under the Act.

Anti-spam Law (UEMA)

UEMA aims finding unsolicited mail from, inside, or to New Zealand. Users can complain about spam texters under this Act. The firm may be charged for excessive SMS, faxes, emails, and instant communications. Please note that UEMA does not cover:

·         Calling people

·         Internet pop-up ads

·         Warranty information

·         A quote response

·         Confirmation of an existing arrangement

·         Employment or benefit information

·         Items from the last purchase

·         Long-term membership information

An existing database with consent can be used by a business after clicking "unsubscribe." If you still getting spam after unsubscribing or not consenting, make a complaint. To compensate for losses, the business may be penalised up to $500,000.

Privacy Act 2020

The Privacy Act 2020 follows worldwide privacy standards and establishes a framework to protect personal data, such as your right to access information and other rights and interests. The Act's 13 privacy principles encompass information storage, usage, acquisition, and disclosure, as well as a person's ability to see and update their personal information.
Unauthorised collection of personal information in New Zealand can result in a NZ$10,000 fine or resource blocking.

For users in SAR (South African Republic)

Personal Information Protection Act 4 of 2013

This act promised:

·         Push for enhanced personal data security by several parties

·         Establish explicit minimum requirements for personal data processing.

·         Establish an Information Regulator with powers and duties under this act and the act of 2000.

·         Plan distributing behaviour codes.

·         Protect privacy from intrusive emails and computerised decisions.

·         Control personal data movement across Republic boundaries for relevant purposes.

 Cybercrimes Act (19 of 2020)

Cybercrime is illegal in South Africa. The Act requires everyone to grasp the regulations before being charged. This Act covers cyberextortion, cyberfraud, malicious communication, and unauthorised computer access.
Collecting sensitive information without authorisation or breaching the law can result in these penalties:

·         Maximum $10,000 fine/ten years in prison

·         A fine or one year in jail

Fines vary from 10,000 to 520,000 euros.
Starting February 1, 2022, data collection requires permission from the owner. Because of this, the site needs a pop-up window that asks South African visitors for permission to gather and process data before permitting them in.

PLEASE NOTE that we do not serve Australia.

As said, the users are allowed for consent withdrawal by just writing to use at contact@projecttutor.com  or calling the phone at the end of this privacy policy.
Click "UNSUBSCRIBE" or contact us to stop receiving marketing and promotional communications. You will be removed from regular marketing immediately. We may still contact you about your service, administration, user account, or other non-marketing matters.

Change or close your account information at any moment by contacting us. After logging in, go to account settings, change or update the details of the users and send. You can close your account using the same techniques. After cancelling your  account, you can remove your data after receiving your request. As stated, we may keep some information to prevent fraud, troubleshoot issues, conduct future inquiries, and/or observe laws.

Linking third-party websites

Third-party adverts and links to other online platforms may appear on our services, websites, and apps. We do not warrant third-party sources and platforms and are not liable for any losses or damages. Just linking to a third-party platform doesn't mean we support it. We cannot ensure the privacy and security of your data exchanged with third parties on websites, applications, etc.

Cookies and related tracking technologies

Cookie, web beacon, and pixel tracking technologies allow us to access and store data. Cookies are little data files saved on your computer or phone by websites. Our website needs cookies and other tools for improved experience of our services and marketing.

List Of Cookies We Use

It is unlikely you can regulate how each browser uses cookies, but you can disable them to restrict service access.

How long do we keep your data?

Your data is kept for as long as we need that as indicated in this privacy policy, except the regulation requires us to save it longer for any legal reasons. We anonymize or delete it when no longer needed. We will securely store and prevent processing of your backup data until it is erased.

Keeping your information safe

We have taken all necessary efforts and implemented the latest technological and organisational security standards and safeguards to protect your data during processing. Hackers or unauthorized parties are not claimed to have no access to your data because there is no storage technique to keep it totally secure. We protect your data from harmful sources, but you should only send and receive data securely to and from our services.

Data collection from minors

We do not intentionally collect or market to anyone under 18. If you use our services or products, we assume you are 18 or the legal guardian of a minor and provide your permission. If we discover a user is under 18, we block their account and destroy their data. If you know of someone under 18 utilising our services or products, email contact@projecttutor.com  and we will act immediately.

Do-not-track features.

Users can set a "Do-not-track" (DNT) signal in many web browsers, mobile operating systems, and apps to avoid being tracked or having their data processed. There is not a standard mechanism to detect and implement DNT signals on a broader scale. If we adopt an online tracking standard, we will notify you and incorporate it in our updated privacy policy.

Cross-Border Transfers


We handle your personal data domestically and abroad. We respect data handling laws in each nation to preserve your privacy.

Time for Reply and Solution

Within one month of receiving your rights request, we will provide the information and act. The time window may be extended by 15 days if there are many difficult-to-understand, or complicated requests. We will notify you within a month of receiving the request and explain the extension.

Account Assessment for Customer Support

Our support team may request account access when you contact customer service. Your personal information will be visible in your account if they do. We always request permission before accessing user accounts. Without permission, the process will take longer and customer service will be useless.

Notifications of Breach

You can choose not to provide personal information. We need it to create a user account and offer services or products. You may not be able to enjoy all our services without providing information.

To preserve your rights and data, we shall notify you immediately of any data breach and notify the appropriate data protection agency. We exhaust every efforts to avoid these hazards.

Upgrading privacy policy

Our Privacy Policy is updated often to reflect technology. If our policy has changed in a way you care about, the "Revised" date at the top will tell you. We will notify you immediately of important policy changes. Check this section often to view the latest changes and protect your data if you wish to keep using our services or products.

You can reach us at

For queries or further information related to our privacy policy, the laws that apply, data safety policies and technologies, or anything else, please chat with us or email us at contact@projecttutor.com.